2026-11-02
As a consumer you may withdraw from a distance purchase within 14 days without giving a reason. The period starts the day you (or a person you name) receive the goods.
The right of withdrawal does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons if they were unsealed after delivery. Opened or used products therefore cannot be returned. Unopened, sealed products in their original condition can be.
Send a clear statement to support@vapxbar.shop with your order number, name and address, for example: "I withdraw from my order No. ___ placed on ___." You may use the model form below but it is not required.
To: VAP × BAR (vapxbar.shop) — I hereby give notice that I withdraw from my contract of sale of the following goods: ___. Ordered on ___ / received on ___. Name and address of the consumer: ___. Date: ___.
Send the goods back without undue delay and at the latest within 14 days after your notice, sealed and in the original packaging. The direct cost of returning the goods is borne by you unless we agree otherwise in writing.
We refund the payments received, including the standard delivery cost, within 14 days after we receive your withdrawal notice, using the same payment method. We may wait until the goods are back or you prove you sent them.
That is a separate matter: write to us with photos and the order number and we will arrange a replacement or refund under the statutory rules. Last updated: 2 November 2026.